Shipping Policy

At Aura Prism Fragrances, we are committed to delivering your order safely and as quickly as possible.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Pakistan: Estimated delivery within 2–5 business days, depending on your location.
• Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be offered on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your delivery.

Delivery Information

Please ensure that your shipping address and contact details are accurate. Aura Prism Fragrances is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of receiving your shipment. We will work with the courier service to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are always happy to assist you.